Privacy Policy

When you use the contact form, request support, or communicate with us by email, we may collect the information you choose to provide, such as your name, email address, business or brand name, project type, and message details.

We do not collect payment card details or payment information directly through this website.

We use submitted information to respond to inquiries, provide support, discuss projects, and communicate about JudaLabs services or JB Commerce Labs products.

If you contact us about Direct Order or another Adobe Commerce or Magento extension, we may use your message to understand the request and provide relevant assistance.

If you contact us by email or through the website, we may reply using the email address you provide.

We do not use your contact details for unrelated marketing campaigns unless you clearly choose to receive those communications.

Support requests may include technical details you provide about your store, extension setup, configuration, or issue.

Please avoid sending sensitive credentials, private keys, or payment information through the contact form or by email.

We may add basic website analytics in the future to understand general website performance and usage.

If analytics are added, they will be used to improve the website experience and will not be used to sell personal data.

JB Commerce Labs extensions do not collect extension usage data through this website unless clearly stated.

If usage or diagnostic data is ever collected by a product, this will be explained in the relevant product documentation or policy information.

We do not sell personal data.

We may use trusted service providers, such as email or hosting providers, only as needed to operate the website, receive messages, or provide support.

For privacy-related questions, contact us at judalabs@jbcommercelabs.com.